Escarpment Pet Retreat

Severe physical injury/trauma

“Her paw pads on ALL 4 paws are so torn up she is unable to walk... her injuries appear as if someone forcefully dragged her across pavement.”

Last-minute cancellation of confirmed booking

“Less than 12 hours before my family vacation flight, they suddenly called to say they would not accept my dogs.”

Medical neglect/Illness

“She was in such bad shape we had to take her to the vet... We had to make the decision to put her down.”

Kennel Cough / Respiratory Illness(5 mentions)

“picked her up with kennel cough and had to put her on antibiotics for a week.”

Traumatized behavior upon return(3 mentions)

“to see him tail-between legs and ears back and head down walking out into the lobby, I knew immediately something wasn't right.”

Billing/Pricing transparency(3 mentions)

“Turned out to be way more expensive than we had originally discussed on the phone.”