Five Rings Pet Resort

Staff screaming/aggressive behavior toward dogs

“I witnessed staff being aggressive towards dogs and screaming at them on more than one occasion”

Dogs returning home smelling of urine requiring baths

“when I got her back she smelled SO bad that I had to give her a bath. The bath water was dark yellow after washing just her legs”

Facility smell (urine/disgusting)

“Smelt like urine really bad!!”

Dog traumatized and developed car ride fear

“This place traumatized my dog to the point where he would no longer want to even get in my car to go somewhere”

Refusal to provide video updates

“she was told they weren't able to do that for her... Huge red flag like, what are you trying to hide?”

Urine smell - facility and dogs(4 mentions)

“place smells like urine and dog did too after a visit”

Dogs coming home dirty/smelly(3 mentions)

“our lab has come back smelling very badly of urine and requiring a bath”

Staff rudeness(3 mentions)

“Staff are both blunt and rude”