Alpharetta facilities
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Five Star Dog Resort

12870 Arnold Mill Rd, Alpharetta, GA 30004

4.8
135 Google reviews
Cage-freeOutdoor yardAccepts puppiesMedication adminGroomingTrainingOvernight potty breaks

Overview

Five Star Dog Resort is a boutique, family-owned dog boarding facility in Alpharetta, GA serving the greater Atlanta area since 2008. They offer cage-free luxury suites with private walls (not chain-link), professional dog training programs, and bath/brushout services. The facility accommodates dogs of all sizes with 37+ suites and provides medication administration, daily updates with photos, and a 3-night minimum during holidays.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 37 dogs

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:3-day notice required for refund; cancellations within 5 days of holiday reservation or no-shows forfeit deposit

Care & Play

Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Temperament test fee:$75

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount — Second dog $38, third dog $30
Senior dog accommodations
Owner operated

What Reviews Say

135 reviews analyzed

Five Star Dog Resort is highly regarded for its specialized 'Board and Train' programs and its unique facility design that uses private rooms to reduce dog anxiety. Customers frequently note that their dogs are enthusiastic during drop-off, signaling a high level of trust and care. While the vast majority of feedback is glowing, a small number of reviews mention high costs and isolated concerns regarding training methods and grooming communication.

Cleanliness
5.0
Dog happiness
4.9
Facility
4.8
Drop-off / pickup
4.8
Staff
4.7
Safety
4.5
Communication
4.5
Value
4.2

People love

Board and Train Success(28)Excitement at Drop-off(15)Individualized Housing(6)

Staff shoutouts

Daren(34 mentions)Sadie(8 mentions)Pam(5 mentions)Shannon(3 mentions)

Worth noting

Negative behavioral change after training

“Both puppies were timid/frightened and became aggressive after nearly a month of training... they came out deathly scared of strangers.”

Alleged staff misconduct/harsh handling

“I have even encountered him yelling at another employee while tugging a dog harshly.”

Pricing/Cost(3 mentions)

“Very expensive and far”

Grooming without authorization

“To come home and find that they elected to shave my beautiful, long haired Pekingese is inexplicable.”

Owner replies to 7% of reviewswarm tone22 repeat customers

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Max capacity

37 dogs

Pricing

Boarding

$55–$60/night

Contact

Visit Website+1 678-867-2001Get directions to 12870 Arnold Mill Rd, Alpharetta, GA 30004

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