Foothill Boarding & Grooming

Severe neglect/Starvation due to feeding error

“their response was oh well sorry they had the wrong feeding instructions down so my dog basically starved for 7 days.”

Injury and weight loss during stay

“He had lost a lot of wait... the matted hair came off in clumps and w it left a big raw spot on his neck.”

Abandonment of care during vacation

“I was called 5:30 pm that same day, when I was already out of the state, and was told that I needed to have someone come pick up my dog!”

Communication/Phone responsiveness(4 mentions)

“They never answer the phone.”

Breed/Size discrimination(3 mentions)

“I called to board my dog, but they denied me because of the breed of the dog.”

Rude male staff member(3 mentions)

“the young man who works their could use some skills interacting with ur clientele, he has been very rude every time.”