Pampered Pets - Spa & Boutique
46 Oropond Ln, Oroville, CA 95966
Overview
Pampered Pets - Spa & Boutique is a small, climate-controlled dog boarding and daycare facility in Oroville, CA. They cater primarily to grooming clients but also offer boarding services with medication administration, daily exercise and play times. The facility is cat-friendly and provides free pet pick-up and return for seniors without transportation.
Amenities & Policies
Policies & Details
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What Reviews Say
43 reviews analyzedPampered Pets is highly regarded by a loyal base of repeat customers who praise the staff's genuine love for animals and their ability to handle large breeds and difficult cases like skunk encounters. While the majority of experiences are overwhelmingly positive, there is a notable pattern of defensive responses from management regarding grooming mistakes. Specifically, multiple one-star reviews cite instances where explicit grooming instructions were ignored, leading to permanent coat damage or pet distress.
People love
Staff shoutouts
Worth noting
Allegations of physical nicks/cuts and pet trauma during grooming
“She had Knicks all over her body from where They got too close... She’s a mess She looked really awful like someone cut her didn’t know what they were doing.”
Grooming against explicit owner instructions (shaving double-coated breeds)
“I said clearly, 'bath only.' When I picked up my Border Collie she had been given a short haircut. It never grew back.”
Incorrect Haircuts(3 mentions)
“we were told NOT to trim the ears, we mistakenly did.”
Uneven/Patchy Grooming(2 mentions)
“her fur was quite patchy (he told me she was wiggly but $65 for patches..?)”
At a Glance
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