Magnolia facilities
πŸ•

Forest Shadows Pet Resort

33333 Katy Lee Ln, Magnolia, TX 77354

4.6
398 Google reviews
Outdoor yardPool / water playSmall dog areaGroomingClimate controlledOnline booking

Overview

Forest Shadows Pet Resort is a family-owned and operated luxury pet boarding and daycare facility in Magnolia, TX serving Montgomery County since 2003. They offer premium boarding suites including Executive Atrium Suites with Beautyrest mattresses and Vacation Villas, plus doggie day camp with separate areas for big and small dogs. The facility features a pool, outdoor play areas, climate-controlled spaces, three daily potty walks, and professional grooming services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: shots

Policies & Details

Hours & Billing

Drop-off hours:7am-9am
Pick-up hours:Until 6:30pm

Cancellation & Deposits

Holiday surcharge β€” $10 before 12 noon during summer and holidays

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Temperament test fee:$20

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner
Fire safety system

Extras

Senior dog accommodations
Owner operated

What Reviews Say

378 reviews analyzed

Forest Shadows Pet Resort enjoys overwhelmingly positive reviews (324 of 378 are 5-star) with a loyal customer base averaging 8+ years. The facility excels in dog happiness, cleanliness, and staff genuine care for animals. However, serious red flags exist including grooming injuries, a dog fight bite, respiratory disease transmission, and unexplained injuries. Recurring complaints center on rude front desk staff (particularly Teressa/Terry), communication breakdowns causing billing surprises, and pets returning sick. The owner responds to all reviews professionally within 1 day, though defensive in some responses. Value perception is positive but safety concerns (2.5 score) warrant attention given multiple injury-related 1-star reviews.

Dog happiness
4.5
Cleanliness
4.5
Facility
4.5
Staff
4.0
Value
4.0
Drop-off / pickup
4.0
Communication
3.0
Safety
2.5

People love

Staff genuinely loves animals(89)Dogs happy/excited to return(67)Clean facilities(45)Long-term loyal customers (5-12+ years)(38)Great grooming (especially Ashley)(32)Helpful during emergencies (hurricanes)(3)

Staff shoutouts

Ashley(8 mentions)Kimberly(6 mentions)Michael(5 mentions)Phillip(2 mentions)Lucille(2 mentions)Jenny SueGaby

Worth noting

Grooming injury requiring 8 stitches

β€œThey person giving my dog a haircut cut his neck open. Chewy needed 8 Stitches and had to be put under while in surgery.”

Dog fight resulting in deep bite wound

β€œMy friend just picked up his dog and it had been bitten by another dog DEEP on his nose.”

Severe respiratory disease contracted at facility

β€œMy dog picked up a severe respiratory disease from this place and became very ill.”

Dog returned with unexplained injuries (blisters on all paws)

β€œShe has broken blisters on ALL OF HER PAWS AND IS IN OBVIOUS PAIN...”

Dog returned with severe self-inflicted wounds (chewed leg)

β€œHe had chewed his back leg all up...I had to take him to the vet the following day because it was so infected.”

Dog returned with tail/ball injuries (bleached, hair loss, scabbing)

β€œHis tail looked bleached, he had hair loss on about 4 inches and his tail and balls were red and had purple scabbing.”

Poor communication/billing surprises(8 mentions)

β€œIt felt like a money grab during peak travel season.”

Rude front desk staff(6 mentions)

β€œThe young lady just arrogantly saying that my dog does not have a needed vaccination... She laughed ironically.”

Pet returned sick (vomiting/diarrhea)(5 mentions)

β€œBoth of my babies came home with diarrhea and throwing up for almost a week.”

Grooming quality issues(4 mentions)

β€œThey came out with a buzz cut... This isn’t what I asked for she starting arguing with me.”

Staff handling concerns (dragging dog)(2 mentions)

β€œThe young man dragged our dog backwards with a rope around his neck.”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone94 repeat customers

Top Rated

4.6 stars from 398+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 398 reviews.

At a Glance

Google rating
4.6/ 5
Review score
3.9/ 5
Amenities6 of 14
Reviews398
Repeat customersNumber of reviews that mention returning or being a regular customer.94

Pricing

Daycare

$29–$35/day

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Magnolia

πŸ•

Texas Doghouse - The Woodlands

Magnolia, TX

4.9Β· 150 reviews
Cage-freeOutdoor yardPool / water playSmall dog areaMedication admin+4 more

Contact for pricing

View Details
πŸ•

Southern Paws of Texas

Magnolia, TX

5.0Β· 89 reviews
Outdoor yardAccepts puppiesMedication adminGroomingClimate controlled+1 more

From $27/night

View Details
πŸ•

Lucky Dogs Boarding

Magnolia, TX

5.0Β· 87 reviews
Staff overnightOutdoor yardMedication adminTrainingClimate controlled+2 more

From $44.95/night

View Details