Magnolia facilities
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Texas Doghouse - The Woodlands

8905 West Ln, Magnolia, TX 77354

4.9
150 Google reviews
Cage-freeOutdoor yardPool / water playSmall dog areaMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Texas Doghouse is a boutique-style dog boarding and daycare facility in Magnolia, TX (near The Woodlands) operating since 2011. They offer 6,500 sq ft of indoor/outdoor play space with cage-free group play, climate-controlled areas, synthetic turf, and wading pools. Services include boarding, daycare, and grooming with a membership program (Canine Country Club) offering discounts and perks. Staff-to-dog ratio is 1:20, and they require temperament testing, vaccinations, and spay/neuter for dogs over 6 months.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 1:20

Required vaccinations: Rabies, DHPP, Bordetella, Leptospirosis

Policies & Details

Hours & Billing

Checkout time:11am
Late pick-up fee:$4.75/hour
Billing method:Per night

Cancellation & Deposits

Cancellation penalty:Hourly fee of $4.75/hour per camper for checkout after 11am Mon-Sat; $40 checkout fee on Sundays/holidays for first camper, $35 for each additional
Deposit required โ€” Required for holiday boarding
Holiday surcharge โ€” Peak season surcharge applies

Care & Play

Group play
Daily updates โ€” Paid
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount โ€” 10% off additional dogs for members
Senior dog accommodations

What Reviews Say

149 reviews analyzed

Texas Doghouse - The Woodlands receives overwhelmingly positive reviews (92% are 5-star) with dogs consistently described as excited to visit and staff praised as caring and professional. The facility is lauded for cleanliness, effective communication via daily photo updates, and excellent socialization opportunities. However, there are notable red flags including 3 high-severity incidents (injury, grooming malpractice, untreated wound) and recurring complaints about hidden fees. The owners respond professionally to nearly all reviews, including negative ones. Despite the few concerning incidents, the majority of customers are repeat visitors who have been bringing their dogs for years.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
4.5
Drop-off / pickup
4.5
Safety
4.0
Value
3.5

People love

Staff kindness and caring(80)Dog happiness/excitement(75)Clean facility(40)Photo updates/communication(25)Great for socialization(20)

Staff shoutouts

Crystal(15 mentions)Heather(8 mentions)David(6 mentions)Stefani(3 mentions)Tiffany(3 mentions)Maddie(2 mentions)MadisonKrystal

Worth noting

Dog injured (scratched eye) and returned dehydrated and scared

โ€œI picked up my dog from here and he had a new scratch on his eye. He was also dehydrated and scared.โ€

Grooming injury - nicked under eye causing swelling and bleeding, ear infection, razor burn

โ€œThey gave me back to me and neglected to tell me the groomer has nicked her under eye, which swelled immensely, oozed and blead.โ€

Dog bite wound not properly treated, became infected

โ€œHe was bite badly on the very first day we went on vacation and we were not notified at all. He did not receive the care he needed for his wounds and it got infected.โ€

Hidden fees and billing disputes

โ€œTHEY WILL HIDE FEES FROM YOU. Extremely expensive for just 1 day of boarding, 74 dollars!โ€

Billing/hidden fees(2 mentions)

โ€œThey charged us way more then discussed. The page says $40ish and we ended up paying $70+.โ€

Grooming service issues(2 mentions)

โ€œI paid for check out bath when onboarding, however they told me my dog didnt get bathed yet for some reason when I was picking him up.โ€

Communication about incidents(2 mentions)

โ€œwe were not notified at allโ€

Owner replies to 75% of reviewsprofessional tone45 repeat customers

Top Rated

4.9 stars from 150+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 150 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.6/ 5
Amenities9 of 14
Reviews150
Repeat customersNumber of reviews that mention returning or being a regular customer.45

Dog-to-staff ratio

1:20

Pricing

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