Four Paws Dog Day Camp-Kennel

Allegations of dog death/severe illness shortly after boarding

“We brought our mia here... she was severely ill when we picked her up. She died less than 24 hours later.”

Poor hygiene/Neglect (dogs returned covered in feces)

“Stomach had dried feces all over and her feet are raw from having dried feces on them for who knows how long.”

Communication blackout under new management

“New owners NEVER answer phone or return texts... it’s been 2 weeks NO response.”

Billing and Scheduling Errors(4 mentions)

“Turned out, she charged me an extra full day because it was after 12 noon, which apparently was the correct checkout time. I reminded her she said check out was before 5:30.”

Lost Paperwork/Reservations(3 mentions)

“they had forgotten to put us in the computer and they had lost all our paperwork.”

Unreturned phone calls/texts(6 mentions)

“they wouldn’t answer the phone or return text messages. Her excuse was that they had over 60 dogs and they didn’t have time.”