Four Paws Pet Hotel and Resort

Grooming injury (clipper cut) without apology

“My dog cut 2nd time, not even an apology by grooming owner Brenda... 1"x 1_1/2" clipper injury.”

Alleged lack of supervision leading to injury/bite

“I noticed a bite mark on her leg. The staff didn't mention anything so I assume they either choose not to have an angry mom there, or worse, they didn't even noticed.”

Strict/Inflexible assessment for nervous dogs(4 mentions)

“The staff only gave my dog about 15 minutes to try to adjust to the situation before throwing him in the yard... they clearly didn’t care enough to do so.”

Hidden fees/Billing confusion(5 mentions)

“I dropped her off at 8am... they informed me I would still pay for 2 nights since it was a late checkout.”

Phone responsiveness(3 mentions)

“They don't answer the phone or call you back in a timely manner.”