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Furry Friends Daycare and Boarding inc

Name: Furry Friends Daycare and Boarding inc
Address: 804 Agnes St, New Westminster, BC V3M 1A6, New Westminster, BC, V3M 1A6, CA
Telephone: +1 604-798-0813
Rating: 4.5

804 Agnes St, New Westminster, BC V3M 1A6

4.5

55 Google reviews

Overview

Furry Friends Daycare and Boarding Inc is a dog daycare and boarding facility located at 804 Agnes St in New Westminster, BC, conveniently situated near the SkyTrain. The facility offers supervised daycare and boarding services with open play spaces, and provides daily photo updates to pet owners. Reviews highlight the clean facilities, caring staff, and positive experiences for dogs of various ages.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Daily updates — Free

Extras

Owner operated

What Reviews Say

55 reviews analyzed

Furry Friends Daycare and Boarding is highly regarded for its attentive staff and excellent communication, particularly the frequent photo updates sent to owners. While the majority of clients report happy, exhausted dogs and praise the grooming services, there is one severe red flag regarding a pet's health post-boarding. Overall, the facility is described as clean and professional, though the owner maintains a strict policy on registrations and reservations.

Cleanliness

5.0

Communication

4.9

Dog happiness

4.8

Staff

4.7

Facility

4.5

Value

4.0

Drop-off / pickup

3.8

Safety

3.5

People love

Photo updates and communication(9)Success with anxious or fearful dogs(3)Grooming quality (Aline)(5)

Staff shoutouts

Aline(5 mentions)Melissa(6 mentions)Christine

Worth noting

Death of a pet shortly after boarding

“My dog passed away within 36 hours of picking her up from 7 days boarding at furry friends.”

Allegations of owner hostility/anger

“The owner is very angry and hostile with customers. I would not trust her with your pet.”

Unreliable nail trim/grooming availability

“They don’t book appointments for nail trims and we’ve travelled to them 3 different times, each time they turned us away.”

Strict adherence to registration/reservation policies

“This morning you came to leave your dog at our daycare without properly registering with us and no reservation.”

Owner replies to 60% of reviewsprofessional tone11 repeat customers

Top Rated

4.5 stars from 55+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 55 reviews.

At a Glance

Google rating

4.5/ 5

Review score

4.4/ 5

Amenities0 of 14

Reviews55

Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Contact facility for pricing

Contact

Visit Website +1 604-798-0813 804 Agnes St, New Westminster, BC V3M 1A6

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