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Gus' Indoor Dog Park and Daycare

Name: Gus' Indoor Dog Park and Daycare
Address: 425 E Columbia St, New Westminster, BC V3L 3X3, New Westminster, BC, V3L 3X3, CA
Telephone: +1 604-553-8999
Rating: 4.6

425 E Columbia St, New Westminster, BC V3L 3X3

4.6

89 Google reviews

Overview

Gus' Indoor Dog Park and Daycare is a locally owned facility in New Westminster, BC offering dog daycare services Monday-Friday from 6am-7pm. They have an open-concept daycare for all breeds and sizes with a structured daily routine including bathroom breaks and rest times. The Indoor Dog Park is currently closed. They also offer overnight boarding upon request, and require proof of current vaccinations for all dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Group play

Extras

Owner operated

What Reviews Say

89 reviews analyzed

Gus' Indoor Dog Park and Daycare is highly praised by regulars for its attentive care, daily video updates, and effectiveness in socializing anxious or high-energy dogs. While the facility is a favorite for rainy-day exercise, there is significant friction with non-regular callers regarding the transition from a public indoor park to a daycare-only model. The owner is deeply involved and protective of the business, often responding to negative reviews with detailed, blunt, and sometimes confrontational rebuttals.

Dog happiness

4.9

Safety

4.8

Value

4.8

Drop-off / pickup

4.7

Staff

4.5

Facility

4.3

Cleanliness

4.2

Communication

4.0

People love

Video Updates(6)Exhausted/Happy Dogs(12)Rainy Day Solution(10)

Staff shoutouts

Alana(22 mentions)Oz(3 mentions)

Worth noting

Website/Service Confusion(4 mentions)

“Website needs to be updated so customers don't waste there time. This place isn't an indoor dog park nor an indoor drop in dog park.”

Unresponsive Phone/Communication(4 mentions)

“Called 4 times (over a span of a couple hours) until someone picked up... was hung up on.”

Odor(2 mentions)

“The only problem is that the smell of urine is pretty pungent. Eye wateringly strong.”

Owner replies to 100% of reviewsdefensive tone14 repeat customers

Top Rated

4.6 stars from 89+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 89 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.5/ 5

Amenities0 of 14

Reviews89

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Daycare

$11–$41/day

Contact

Visit Website +1 604-553-8999 425 E Columbia St, New Westminster, BC V3L 3X3

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