Gemini Dogs

Communication breakdown regarding pet status/location

“No one had called me between 9:10 and 3 to tell me my dog was sitting in a cage. The person at the front desk never told the groomer my dog was there.”

Lack of detailed daily feedback/reporting(3 mentions)

“At pick up I always ask how my dog’s day was and I don’t get much info... Everyone we ask how was my dog, the staff never knows what was going on.”

Difficulty reaching staff via phone/email(3 mentions)

“I did not try calling since my experience is they rarely pick up the phone.”

Noise levels/Echoing(2 mentions)

“It is however a loud facility that echos with each dog’s bark.”