Glendora Pet Spaw and Grooming

Dog injured/cut during grooming - ear nicked and bleeding, tail not trimmed, stomach shaved, beard removed

“Her ear had been nicked and was bleeding. Her tail wasn't trimmed at all. Her stomach was completely shaved. Her beard was completely shaved off.”

Multiple grooming injuries over time - dog repeatedly cut during services

“Every time I go she is cut somewhere on her body. This last time was ridiculous. This cut is the biggest one I have ever seen on her.”

Dog injured during nail trim - came home limping, had to go to ER

“She came home in pain and limping. Either they are not trained right or have no experience doing it. Taking our dog to ER as I type.”

Nails cut to quick causing pain

“2nd time they cut nails to the quick and lied about cleaning his ears”

Alleged discrimination based on race and dog's coat condition

“I am a black female and witness several people bringing and leaving their dogs without paying first...I suggest anyone of color who has a dog with matted hair dont use this grooming service”

Price increases and hidden fees(6 mentions)

“Used to be a great place till they raised the price and tried to charge me $80 for a nail trim on my dogs after 5 years of charging me $30 with no explanation of why the price was raised 120%”

Poor communication about pricing - quoted one price, charged different amount(4 mentions)

“Love their grooming, But when I got there, she quoted me one price, then when I picked up my dog the price was higher.”

Cuts/injuries during grooming(4 mentions)

“I have been bringing my dog here for years...Every time I go she is cut somewhere on her body.”

Unreliable service - no-show at appointments

“Two times in a row I made an appointment...and both times no one was there at my appointment time.”