Go Play Pet Service Dog Day Care

Dog injuries/wounds sustained during daycare/boarding

“My husband dropped my dog of here... when he picked him up, he had puncture wounds and was traumatized”

Dogs contracting illnesses (bloody diarrhea, spreading to other pets)

“My dog went healthy and came home with bloody diarrhea which he then gave to my other 2 dogs at home”

Lack of vaccination record verification

“They don't check vet records... didn't check vaccination records before letting my dog in”

Safety incident - dog jumped through window causing injury

“A Great Dane... jumped THROUGH the window... causing severe bruising to my upper arm”

Overcrowding concerns

“The facility seemed overcrowded with 30+ dogs”

Urine odor inside facility

“The inside had a strong urine odor”

Poor communication about incidents/injuries(4 mentions)

“They also never mentioned the wounds when I called to check on dogs”

Lack of organization/booking errors(2 mentions)

“Very unorganized, booked boarding for a trip and called to confirm twice... they had no boarding scheduled”

Staff unresponsiveness(2 mentions)

“I tried calling multiple times and no answer”

Grooming quality issues

“Her cut was the worst looking westie cut she ever had in 13 years”

Slow pickup process

“which is usually a slow process”