🐕

The Palms Pet Resort & Boarding

Name: The Palms Pet Resort & Boarding
Address: 25614 State Hwy 181, Daphne, AL 36526, Daphne, AL, 36526.0, US
Telephone: +1 251-533-3789

25614 State Hwy 181, Daphne, AL 36526

4.6

15 Google reviews

Cage-freeOutdoor yardPool / water playAccepts puppiesMedication adminGrooming

Overview

The Palms Pet Resort & Boarding is an upscale dog boarding and daycare facility in Daphne, AL offering cage-free boarding with multiple tier options (Standard, Deluxe, Luxury), indoor/outdoor runs, a pool, and cat condos. They also provide doggy daycare Monday-Friday and grooming spa services, with vaccination requirements including Rabies, Bordetella, and DHLPP.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies3+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Bordetella, DHLPP, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:7am-9am

Pick-up hours:5pm-7pm

Billing method:Per night

Cancellation & Deposits

Deposit required — 50% non-refundable deposit for holidays

Holiday surcharge

Care & Play

Group play

Daily updates

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Multi-dog discount — $5-10/night discount for same suite as sibling

Senior dog accommodations

What Reviews Say

15 reviews analyzed

The Palms Pet Resort is highly regarded for its exceptionally clean, modern facility and its detailed digital report cards that include photos of pets. While the majority of customers praise the staff's friendliness and the facility's integrity regarding pricing, there is a notable concern regarding the management of timid dogs, with one report of a dog being left in a suite due to staff being 'too busy' to handle a nervous temperament. Overall, it is a top-rated destination for grooming and daycare, especially for social and high-energy dogs.

Cleanliness

5.0

Facility

5.0

Value

4.9

Staff

4.8

Communication

4.7

Dog happiness

4.5

Drop-off / pickup

4.5

Safety

4.0

People love

Cleanliness and Facility Quality(7)Report Cards and Photos(5)Integrity and Pricing(3)

Staff shoutouts

Bernie

Worth noting

Neglect of timid dogs/Safety protocol breach

“At pick up we noticed the treats we sent had not been opened and we were told 'We were really busy and Charlie looked too nervous so we didn’t attempt to take him out'.”

Handling of timid/nervous dogs

“If you have a timid or nervous dog I recommend avoiding this business.”

Owner replies to 13% of reviewswarm tone3 repeat customers

At a Glance

Google rating

4.6/ 5

Review score

4.7/ 5

Amenities6 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.3

Min puppy age

3 months

Pricing

Boarding

$30–$85/night

Daycare

$15–$35/day

Contact

Visit Website +1 251-533-3789 25614 State Hwy 181, Daphne, AL 36526

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Daphne

🐕

Go Play Pet Service Dog Day Care

Daphne, AL

4.0· 63 reviews

Outdoor yardSmall dog areaAccepts puppiesGroomingClimate controlled

From $45/night

View Details