Godley Station Animal Hospital

Pet deaths during treatment/surgery - multiple allegations of improper care leading to death

“They killed our baby!! On January 22, 2026, I took my sweet boy for a check-in... within 10 minutes while driving home, he died from a heart attack.”

Boarding pets returned with urine smell, infections, or neglected care

“When collecting the dogs from the kennel... the back of my white dog's legs were wet and yellow. It appeared as if she had been sitting in urine.”

Pets sent home sick after boarding

“I left my dog there in perfect health and he came back with dysentery scratching and a few other infections in just three short days.”

Undiagnosed conditions leading to worsening health

“I was given no information here at Godley Station regarding the fact that he has a skin disease, which I learned elsewhere from my new vet after just one visit with them.”

Pets left unattended in boarding for extended periods

“They were closed for pickup until Monday morning. So, if they are closed no one stops by to let the dogs out for 3 days.”

Boarding quality issues - urine smell, inadequate bathing, neglected pets(12 mentions)

“We were charged $35 per bath and had to bathe them as soon as we got home.”

Price transparency - unexpected fees, sudden cost increases(8 mentions)

“To my surprise, nearly the exact same shots/exams were administered only this time we were hit with a bill that was $286.15 more than last year.”

Front desk staff rudeness and unprofessionalism(7 mentions)

“The reception desk workers are very rude to customers, always have an attitude for no reason.”

Communication failures - not taking concerns seriously, not returning calls(6 mentions)

“They would not take me seriously and maybe if they did my dog would still be alive.”

Staff turnover - seeing different vets each visit(3 mentions)

“Our dogs have also seen 4 different vets in the course of 3 years... which shows just how high the turn over rate at this place.”