Grateful Pets Boarding & Grooming

Severe grooming injuries (scalp ripped off, multiple deep cuts)

“entire top her scalp on her head was ripped off! She has had to go into urgent surgery.”

Allegations of sedation without owner consent

“come to find out they had him sedated without my consent and he wounds had to be rapped up”

Dogs returned dehydrated/overheated

“in the 5 hrs they had my dog they did not feel it necessary to give my dog any water. When I picked her up she was snorting and could hardly breathe”

Shaving against instructions(12 mentions)

“My wife explicitly stated do not shave him... what do we get? A dog shaved down to nothing.”

Nails cut too short (bleeding/limping)(5 mentions)

“they have cut my dogs nails way too short to the point where she limps for a couple of days”

Communication/Phone issues(7 mentions)

“They never answer the phone when I try to call to schedule and they don't return my calls.”