Greenlin Pet Resorts - Harrisburg

Dog left in kennel for entire stay without proper notification to owner

“locked her in a tiny kennel the ENTIRE two weeks I was gone with zero notification to me”

Dog returned covered in feces and with skin infection

“When I picked my dog up she was covered in feces and red marks from scratching herself”

Former employee alleges dogs only get 40-60 minutes outside time daily

“the dogs only get about 40-60mins of outside time throughout the whole day”

Dogs dismissed/banned after ownership transition with changing stories about aggression

“they kicked our dog out of their daycare because they allege that he is 'too aggressive,' although he has never attacked or bitten another dog”

Kennel cough/illness transmission concerns

“my dog picked up kennel cough (or some other upper respiratory illness... That is the only place she interacts with other dogs”

Ownership transition causing policy changes(8 mentions)

“When this was Keystone K9, no problem. As soon as Greenlin took over, the prices were raised significantly”

Price increases and lack of pricing transparency(5 mentions)

“the pricing isn't as transparent as I think it should be. No where in the website does it list pricing”

Dogs dismissed from facility without clear explanation(4 mentions)

“I was told that I would no longer be able to bring my dog back anymore. When I asked why the girl couldn't actually give me an answer”

Unaltered dogs policy changes(3 mentions)

“all unaltered dogs are no longer aloud to play in group play. ' I asked another girl why I can't bring him back for daycare and they said Remi is considered a red dot dog”