PetSuites Harrisburg

Hygiene and neglect during boarding

“Left our dogs covered in feces and urine.. our babies demeanor was the complete opposite of what it usually is.”

Medication errors

“Instead of giving her two tablets 12 hours apart they only gave her 1 tablet... she had a seizure which she hasn’t had in 6 months.”

Unexplained injuries

“CoCo was traumatized, bleeding at the mouth... she was not the same dog for about 4 to 5 days.”

Grooming quality and pricing(12 mentions)

“The groomer shaved on my bichon so short, that she looks now like a rat... they nickel and dime people.”

Staffing shortages affecting care(5 mentions)

“I was told they were too busy and too short staffed... He was left in his kennel all day and night without getting walked.”

Hidden fees/Billing errors(7 mentions)

“Each time I am always charged for an extra service that I have not requested.”