Hamlin Kennels
91 Adams Rd, Lake Ariel, PA 18436
Overview
Hamlin Kennels is a dog boarding and daycare facility located in the Pocono Mountains area of Lake Ariel, PA, serving Wayne, Pike, and surrounding counties. The facility offers kennel services, doggie daycare, and a membership-only bark park for clients. They are open Monday through Saturday with extended hours available by prepaid appointment.
Amenities & Policies
Policies & Details
Hours & Billing
What Reviews Say
92 reviews analyzedHamlin Kennels is a highly polarizing facility that earns top marks for cleanliness, physical infrastructure, and animal care, with many long-term clients reporting their dogs are genuinely excited to visit. However, the business suffers from severe friction regarding its billing practices and rigid operational policies, leading to numerous allegations of 'price gouging' and hidden fees. While the physical care of the dogs is rarely questioned, the administrative experience is frequently described as frustrating or unprofessional by a significant minority of customers.
People love
Staff shoutouts
Worth noting
Significant price discrepancies between quotes and final billing
“When we went to pick them up, we were charged $15 per dose instead of the five we were quoted which was a difference of $400.”
Withholding pets/refusing release over disputed fees
“She said she couldn't release our dog ('you're withholding our property for a service we've already paid for?')”
Hidden or surprise fees(12 mentions)
“I was charged way more than quoted. They give you a time to drop off and then charge for ‘early drop off.’”
Strict/Inconvenient pickup and holiday policies(7 mentions)
“The kennel advertised it closes at 4p.m... was told the help was leaving at 2:30 and the best he could do was a 7:30 p.m. pick up, when I got there I was charged 25 dollars.”
Unprofessional/Rude management(6 mentions)
“The manager was exceptionally rude... She said photos and videos are not allowed of the kennels.”
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Lake Ariel
Paw Pack Doggy Daycare
Lake Ariel, PA
Contact for pricing
View Details