Happiest Pup Pet Services

Unauthorized person in client home and neglect

“She snuck a man into our home overnight when she signed a contract stating no one was to be in the home but her... left them for 9 hours with a 2 minute pee break.”

Misleading facility location and lack of transparency

“The website advertises 3085 Departure Bay Road, but I was instructed to drop off and pick up my dog at a different location... When I asked to see where my dog would actually be staying, I was denied.”

Pricing and Transparency

“Not transparent with pricing. After we picked up our dog from an overnight stay she told us there was a price increase as well as additional costs.”

Post-boarding behavior/lethargy

“When I picked Aero up, she was not herself—lethargic and not her usual happy, affectionate self.”