Happy Hound Dogcare Company

Dog injured during daycare visit requiring $5500 ACL surgery

“We brought our dog for one day and he came out limping... he's going to need a $5500 surgery for a torn acl”

Dog returned with multiple wounds, bites, burns and was vomiting

“Paw pads bleeding, puncture wounds on legs, burn on inner thigh... She has a bite on her back”

Dog bitten requiring 15 stitches, no apology or follow-up

“Dog was bitten, they didnt even apologize.. ended up needing 15 stitches. Didn't even call the next day to check in.”

Small dog kept behind front desk, rarely allowed outside

“she was always kept in the tiny area behind the front desk... they were rarely allowed outside and basically perpetually corralled behind the counter”

Kennel cough outbreak at facility

“my dog contracted kennel cough shortly after her stay there... there’s been several cases there prior to my dog’s stay there”

Dog injured after grooming, defensive staff response

“She was unable to jump onto the couch... I was met with a defensive man that hardly gave me the opportunity to express my concerns”

Injuries to dogs during stays(3 mentions)

“he came out limping... $5500 surgery for a torn acl”

Lack of transparency about incidents(3 mentions)

“No one could tell me why [he was limping]”

Defensive responses to customer concerns(2 mentions)

“I was met with a defensive man that hardly gave me the opportunity to express my concerns”