Happy Dog Day Care

Dog escaped facility and was hit by a car

“Due to not being able to secure doors my dog was let out and hit by a car.”

Unexplained physical injury (laceration)

“Manager even said, and I quote, 'it does look like someone knifed him in the neck.' ... Emergency vet said it was a straight edge metal or glass.”

Allegations of staff mistreating animals

“Sherri (the boss) Is instructing the staff to kick the dogs... She doesn’t actually care about the well being of the animals.”

Billing and Record Keeping Errors(4 mentions)

“The first time we had an issue they told us their system did not record the first package... The second time this happened, we felt there was serious issue.”

Defensive/Rude Owner Responses(6 mentions)

“The owner... told us that we should find a new place because there were more serious things to be upset about.”

Strict/Aggressive Evaluation Process(5 mentions)

“My other dog (4yo) was denied membership, because he was not able to calm down but he was only given 90 seconds for introductions.”

Lack of Webcams(3 mentions)

“I would give 5 stars but there are still no cameras for dog parents to see a live feed.”