Happy Tail Happy Dog | Dog Daycare, Boarding & Grooming

Inadequate supervision and understaffing

“Only one person working in the entire facility for 30+ dogs. This means dogs are consistently left unattended as there is a small and large group, despite there only being one person working.”

Not notifying owners of incidents in a timely manner

“The first day my dog got in a fight started by another large breed. I was not made aware of this until they sent a video of the dogs in the yard and saw a frame with my dog in it covered in blood on his face.”

Dogs left outside in extreme weather without adequate reprieve

“They let the dogs just run around all day long outside with no reprieve and they come home filthy and smelly.”

No proper meet-and-greet or gradual introduction for new dogs

“No 'meet and greet' or anything to slowly introduce new dogs., meaning it's even more likely that a temperamental dog is left unsupervised with 20-30 others.”

Not notifying owners about incidents

“I was not made aware of this until they sent a video of the dogs in the yard and saw a frame with my dog in it covered in blood on his face.”

Understaffing and lack of supervision(2 mentions)

“Only one person working in the entire facility for 30+ dogs.”

Dogs coming home dirty/smelly after outdoor play

“He smelled rancid and his fur was all matted.”

No gradual introduction for new dogs

“They were not introduced to the pack in any way, they were essentially just shoved out the back door.”