San Luis Obispo facilities
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Happy Tails Kennel

415 Prado Rd, San Luis Obispo, CA 93401

4.7
79 Google reviews

Overview

Happy Tails Kennel is a family-owned boarding and daycare facility in San Luis Obispo, founded in 1991 by Diann Burchak, a Cal Poly graduate. The facility employs 15 staff members and emphasizes providing dogs with ample time for playing, eating, and napping, while also accommodating cats with individual attention and exercise time.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7:30am-4pm

Care & Play

Group play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

78 reviews analyzed

Happy Tails Kennel is a highly regarded facility with deep roots in the community, featuring several customers who have visited for over 15-20 years. Pets are described as being visibly excited to arrive, and the staff is frequently praised for being genuinely passionate and caring. While the facility maintains high standards for cleanliness and pet happiness, some recent feedback suggests concerns regarding high pricing and a single instance of a flea issue.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Drop-off / pickup
4.7
Safety
4.5
Facility
4.3
Communication
4.2
Value
3.8

People love

Excited Pets(8)Cleanliness(6)Bathing Services(5)

Staff shoutouts

Dianne(2 mentions)Veronica

Worth noting

Flea infestation

“they came home with a flea infestation. After over $100 in topical and home treatments on top of our over $800 stay, I'm feeling extremely frustrated.”

Last-minute cancellation due to virus

“last minute when we came to board the dog they said they can't accept because of cough virus going on and that they 'tried' to let us know but they must have got my email wrong”

High Pricing(3 mentions)

“They are the priciest I found but we were desperate.”

Cramped play areas

“too many dogs in small in cramped yards... With the space being too cramped, they find their spot and sit.”

Top Rated

4.7 stars from 79+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 79 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities0 of 14
Reviews79
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website+1 805-546-0587Get directions to 415 Prado Rd, San Luis Obispo, CA 93401

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