Thousand Hills Pet Resort

Historical fire resulting in pet fatalities

“There was a fire in their boarding facilities that burnt 3 dog houses and killed 7 dogs.”

Severe medical neglect/unnoticed allergic reaction

“Gracie, was extremely swollen, covered head to toe in welts... staff member... told me Gracie looked normal.”

Severe dog attack/injuries during boarding

“One of my dogs was attacked by another dog... The attack was severe and my dog needed a lot of care.”

Breed restrictions (Bully Breeds)

“They banned my dog (sweetest 32 Ib little Staffy) BEFORE even evaluating her. They banned her based on her breed.”

Strict flea policy/Last minute cancellations

“30 minutes later, received a call stating one of my dogs had a flea on him and I needed to come pick up both of my dogs. Travel plans were ruined.”

Hygiene issues (Mud/Smell)

“Last time my dog came home smelling so bad of the cleaning solution... THIS time she was covered in mud.”