Happy Tails Pet Resort & Spa

Injuries during grooming/daycare

“BOTH eyes were injured (scratched downward... vet charges an examination fee each time). Unacceptable comment given that my dog was injured under their care.”

Refusal of senior dogs/medical needs

“Now that she’s older, they have refused to groom her... Sad they don't try and accommodate their 'customers' even as they age.”

Incompatibility with high-energy puppies(12 mentions)

“Not recommended if your dog is energetic! They tried our dog for 30 minutes then called us to pick him up.”

Defensive owner responses(8 mentions)

“To say that anybody at our facility is racist is obscene, what a ridiculous thing to put in a review.”

Muzzle/Kennel use for 'overstimulation'(6 mentions)

“Their first solution was to muzzle in order to calm the behaviour... They are unable to handle energetic dogs and blame the dog.”