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Happy Tails Pet Resort & Spa

Name: Happy Tails Pet Resort & Spa
Address: 820 Kimberly Ave, Winnipeg, MB R2K 4L3, Winnipeg, MB, R2K 4L3, CA
Telephone: +1 204-219-1079
Rating: 4.7

820 Kimberly Ave, Winnipeg, MB R2K 4L3

4.7

238 Google reviews

Staff overnightOutdoor yardSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Happy Tails Pet Resort & Spa is Winnipeg's first luxury dog and cat resort, offering dog daycare, boarding, cat boarding, and grooming services. This family-owned 24/7 facility features separate play areas for small and large dogs, certified groomers, and partners with Prairieburn K9 for training. They provide daily photo updates to clients and accommodate multiple dog families with special pricing.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Group play

Daily updates — Free

Extras

Multi-dog discount — Special multiple dog pricing

Senior dog accommodations

Owner operated

What Reviews Say

238 reviews analyzed

Happy Tails Pet Resort & Spa is highly regarded for its friendly staff and detailed 'report cards' that provide owners peace of mind. While the grooming services are generally praised, there are occasional inconsistencies in technical skills like hand-stripping and pricing transparency. The facility is noted for being exceptionally clean, though some customers expressed a desire for an outdoor play area at the Kimberly location.

Cleanliness

5.0

Staff

4.8

Dog happiness

4.7

Drop-off / pickup

4.6

Communication

4.5

Facility

4.2

Value

4.0

Safety

3.8

People love

Report Cards(12)Tired/Happy Dogs(18)Anxious Dog Care(9)

Staff shoutouts

Alyssa(6 mentions)Stacey(3 mentions)Goldie(2 mentions)Summer

Worth noting

Safety/Leash handling

“They brought my dog out of daycare completely unleashed and risked her safety, on two separate occasions.”

Aggression/Bite incident

“Alex attacked another dog completely unprovoked yesterday... staff member got nipped.”

Lack of outdoor space(4 mentions)

“I do wish they had an outdoor space though! My dog will hold it till he gets home.”

Pricing/Hidden fees(3 mentions)

“They charged extra for so called express service... This charge wasn't discussed ahead of time.”

Grooming skill/miscommunication(4 mentions)

“They told me yes she could do hand stripping... 20 minutes after he was dropped off the groomer called me and told me she’s not trained.”

Owner replies to 85% of reviewsprofessional tone22 repeat customers

Top Rated

4.7 stars from 238+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 238 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.5/ 5

Amenities10 of 14

Reviews238

Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Contact facility for pricing

Contact

Visit Website +1 204-219-1079 820 Kimberly Ave, Winnipeg, MB R2K 4L3

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