Happy Tails Resort

Complete communication breakdown - multiple customers unable to reach facility despite repeated attempts via phone, text, email, and in-person visits

“I have messaged through their website, emailed, and texted with no response. When I called, they answered and hung up and then sent me directly to voicemail, also with no response.”

Scheduled appointments cancelled by facility without explanation

“TRIED ON 4 DIFFERENT OCCASIONS TO MAKE AN APPOINTMENT TO SEE THE FACILITY, WAS ABLE TO SCHEDULE APPOINTMENT ONLY TO HAVE IT CANCELLED BY TEXT, VERY UNORGANIZED AND UNPROFESSIONAL.”

Unable to reach facility / ghosted(4 mentions)

“They were extremely hard to reach, then once reached, ghosted me.”

Unprofessionalism / poor customer service(3 mentions)

“The 1 star rating is for professionalism and how impossible to reach they are.”