HeartStrings Pet Resort and Daycare

Reported dog death following stay

“Our 4 year old dog ultimately passed 48 hours after in their care.”

Reported failure to administer prescribed medication

“his antibiotics were never given to him.”

Reported injury during boarding

“one came back with clear bite marks on her back”

Dogs reportedly becoming ill after visits

“My dog has come sick a few times after coming here”

Reported sanitation and odor problem

“My dog was wet and STANK like urine when I picked him up.”

Reported failure to respond to messages

“I left a message several days ago....nada in return.”

Reported dismissive or unpleasant owner interaction

“she had a very condescending tone.”

Dogs reportedly becoming sick after stays(3 mentions)

“My dog has come sick a few times after coming here”

Medication administration concerns(2 mentions)

“his antibiotics were never given to him.”

Communication and callback problems(2 mentions)

“I left a message several days ago....nada in return.”

Reported injuries or safety concerns(2 mentions)

“one came back with clear bite marks on her back”

Odor, wet dogs, and cleanliness concerns(2 mentions)

“My dog was wet and STANK like urine when I picked him up.”

Pricing concerns after ownership change(2 mentions)

“prices are higher than previous owner”