Alpharetta facilities
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Hidden Acres Farm, LLC.

13870 Haygood Rd, Alpharetta, GA 30004

4.6
10 Google reviews
Cage-freeOutdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingTrainingOnline booking

Overview

Hidden Acres Farm is a family-owned in-home dog boarding and daycare facility located on 4 acres of fenced property in Milton, GA, operated by Jackie since 2007. They offer boarding with three package tiers (Silver, Gold, Platinum), doggy daycare, day school, training sessions, and a Rinse & Reset bath service, accommodating dogs of all ages including seniors and those with special needs or anxiety.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bortadella, Canine Influenza, DAPP, Rabies, Leptospirosis

Policies & Details

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:Full refund if canceled by 12pm 3 days before service; 50% refund for first 7 canceled calendar days if canceled later; 100% refund for additional days

Care & Play

Group play
Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food

Extras

Senior dog accommodations
Owner operated

What Reviews Say

10 reviews analyzed

Hidden Acres Farm receives overwhelmingly positive reviews with a 4.9/5 average rating. The facility excels in dog happiness, safety, and staff friendliness under Jackie’s excellent care. Reviewers consistently praise the large secure property, personalized training, and Jackie’s genuine love for dogs. The single 1-star review concerns a cancellation fee communication issue, not the quality of pet care, and the owner professionally addressed it. This appears to be a trusted, long-term boarding solution for many pet owners.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Facility
5.0
Communication
4.5

People love

Jackie's exceptional training and care(6)Large secure property with freedom to run(3)Dogs treated like family(3)Trustworthy and dependable(3)Regular photo updates and communication(2)

Staff shoutouts

Jackie(9 mentions)Jacquelyn

Worth noting

Cancellation policy communication

“The owner failed to mention the 50% fee I'd be paying simply to cancel during that conversation.”

Owner replies to 20% of reviewsprofessional tone8 repeat customers

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities8 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Contact facility for pricing

Contact

Visit Website+1 508-566-7636Get directions to 13870 Haygood Rd, Alpharetta, GA 30004

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