Hideaway Kennels
9257 Jordan Ave, Chatsworth, CA 91311
Overview
Hideaway Kennels is a family-owned dog and cat boarding and grooming facility located in Chatsworth, CA, established in 1969. They offer both indoor and outdoor runs for dogs with pricing based on size (ranging from $43-$50/night for dogs, $24/night for cats), and provide grooming services at $28-$47. The facility requires 72-hour cancellation notice and does not accept debit or credit cards.
Amenities & Policies
Policies & Details
Hours & Billing
Cancellation & Deposits
Extras
What Reviews Say
80 reviews analyzedHideaway Kennels is highly regarded for its 'no-commingling' policy, making it a premier choice for anxious, reactive, or non-social dogs who benefit from individual attention and safety. Customers consistently praise the facility's cleanliness, the staff's genuine love for animals, and the thoughtful photo updates sent during stays. While the owner is described as having a strict, 'by-the-book' personality that some find off-putting, the overwhelming consensus is that the pets are exceptionally well-cared for and return home happy and relaxed.
People love
Staff shoutouts
Worth noting
Allegation of price bait-and-switch
“They will outright lie about the cost and when it's too late to go anywhere else, double the price.”
Owner's communication style(2 mentions)
“The only negative is dealing with the owner... no finesse or empathy whatsoever. She has that 'my house, my rules' attitude.”
Sunday closure
“they're closed Sundays so you have to pick up your dog either on Saturday or Monday.”
At a Glance
Pricing
Boarding
$43–$50/night
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