High Tails Pet Resort Inc.

Allegation of severe injury and negligence

“She came back injured, bleeding, shaking, and completely traumatized. They ignored everything.”

Health concerns (Ringworm/Kennel Cough)

“we came home to discover that he has contracted ring worm... the first, and second times we brought him... he came home with kennel cough.”

Physical hazards in off-leash area

“there were wayyyyyy too many holes in the ground... some of them were more than a foot deep.”

Restrictive pickup/drop-off hours(3 mentions)

“It has a extremely strict pick up policy... You can only pick up bw 5 and 7 pm... super inconvenient.”

Gopher holes in private park(4 mentions)

“many, many gopher (?) holes which made it a bit unsafe for my large dogs to be running around.”

Noise levels/Stress for reactive dogs(2 mentions)

“tons of dogs barking loudly and howling constantly... which immediately put my dog way over his threshold.”