HollyWoof
9505 Keele St, Maple, ON L6A 1W3
Overview
HollyWoof is a pet care facility located in Vaughan, Ontario, specializing in professional dog grooming services. While Google listings indicate additional offerings such as dog daycare and pet sitting, the provided website content primarily highlights grooming without detailing specific boarding amenities or pricing.
Amenities & Policies
What Reviews Say
190 reviews analyzedHollyWoof is a highly polarizing facility that excels in convenience, offering exceptional last-minute availability and competitive pricing that attracts a large base of loyal, long-term repeat customers. However, there is a significant and concerning cluster of reviews reporting physical injuries—including deep cuts, razor burns, and bleeding nails—often coupled with claims that staff failed to disclose these incidents or responded defensively when confronted. While many pets leave happy and well-groomed, a subset of owners report their dogs returning traumatized, dehydrated, or requiring veterinary care for grooming-related injuries.
People love
Staff shoutouts
Worth noting
Physical injuries (cuts/nicks) not disclosed to owners
“Brought my dog to get groomed. Comes back with a huge cut on her ears. Which wasn’t even mentioned to us.”
Severe grooming injuries (razor burns/bleeding nails)
“Cut my dogs nail way too short to the point he was bleeding... discovering they cut the quick.”
Neglect/Health concerns during boarding (Heatstroke/Dehydration)
“He has come home with awful diarrhea and had a heatstroke... he came out of sweaty and foaming at his lips.”
Allegations of rough handling/trauma
“Vet told me he had brusing and the lump was trauma from excessive force.”
Shaving dogs against owner instructions(7 mentions)
“I specifically asked the owner to NOT cut my pomeranians neck coat... Her response 'yes now it's all even'.”
Uneven or patchy haircuts(5 mentions)
“My dog’s fur is very uneven. The top of his head it half short and half long and his body has patches everywhere.”
Defensive or rude response to complaints(6 mentions)
“After complaining they threatened to sue us if we wrote a negative review.”
At a Glance
Pricing
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