Portland facilities
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Hometown Pet Resort LLC

1006 W Broadway Ave, Portland, TX 78374

4.8
24 Google reviews
Outdoor yardMedication adminGroomingClimate controlled

Overview

Hometown Pet Resort LLC is a full-service pet care facility in Portland, Texas offering dog daycare ($25/day), overnight boarding ($55-62/night), and grooming services. The climate-controlled facility features indoor-outdoor kennels, an outdoor play yard, and a cattery with two-level condos for cats. Dogs receive bedtime checks and can participate in group play activities after a temperament evaluation.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7:00 am
Pick-up hours:6:30 pm
Late pick-up fee:$12.50 after 6:30pm

Cancellation & Deposits

Holiday surcharge — $7/night extra ($62 vs $55)

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food or house food available ($10/day for up to 4 cups)

Extras

Multi-dog discount — $10 off per night for additional family pet, same kennel (up to 150 lbs)

What Reviews Say

24 reviews analyzed

Overwhelmingly positive facility with 23 of 24 reviews giving 5 stars. Customers consistently praise the clean facilities, friendly professional staff, and excellent grooming services including for anxious dogs. The only notable complaint is a single negative review about a Doodle breed surcharge, which appears to be an isolated but notable issue. Communication via photo updates during boarding is a standout feature. The single 1-star review from a Doodle owner about discriminatory pricing represents a potential red flag for that specific customer segment.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0
Value
4.5

People love

Exceptional grooming results(8)Clean, modern facilities(5)Friendly, professional staff(7)Photo updates during boarding(3)Great with anxious/nervous dogs(2)

Staff shoutouts

Rhonda

Worth noting

Breed-based discriminatory pricing (Doodle surcharge)

“This place charges an extra fee just because your dog is a Doodle mix and claims it's because of their 'dense coat', without ever actually meeting the dog.”

Doodle breed surcharge/discrimination

“Doodle owners beware, you are not welcome here! They’re obviously targeting Doodle owners with an arbitrary fee.”

Top Rated

4.8 stars from 24+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 24 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.9/ 5
Amenities4 of 14
Reviews24
Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Boarding

$55–$62/night

Daycare

$25/day

Contact

Visit Website+1 361-704-6024Get directions to 1006 W Broadway Ave, Portland, TX 78374

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