Guelph facilities
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Hounds On Holiday Inc... The Unique Alternative to Kennels

19 Owens Wy, Guelph, ON N1L 1B3

4.7
31 Google reviewsGoogle Verified
Cage-freeMedication admin

Overview

Hounds On Holiday is an in-home dog boarding service in Guelph, Ontario that matches dogs with carefully vetted host families instead of traditional kennels. They offer overnight boarding at $60-65/night with transportation, 24-hour companionship, daily walks, photo updates, and medication administration included. The facility is cage-free and emphasizes personalized care with consistent host matching.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:10:30am-12:30pm
Pick-up hours:10:30am-12:30pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Cancellations more than 7 days prior: 50% of total invoice; within 7 days: 100% of total invoice
Deposit required — 50% of total
Holiday surcharge — $5/night

Care & Play

Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Extras

Senior dog accommodations
Owner operated

What Reviews Say

31 reviews analyzed

Hounds On Holiday is highly regarded as a premium, stress-free alternative to traditional kennels, specializing in matching dogs with vetted host families. Customers consistently praise the frequent photo updates and the convenient home pick-up/drop-off service. While the business maintains a near-perfect satisfaction rate for pet care, there is a notable point of friction regarding a strict, non-refundable deposit policy.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Communication
5.0
Drop-off / pickup
5.0
Value
4.8

People love

Photo Updates(16)Home Environment vs. Kennel(12)Pick-up/Drop-off Service(3)

Staff shoutouts

Gaynor(14 mentions)Erin

Worth noting

Strict non-refundable deposit policy even in cases of family death or illness

“She said under no circumstances would she return the $200.00 deposit . She said even if your dog dies or becomes ill.”

Refund/Cancellation Policy

“We had to cancel because of the death of a close family member and she heartlessly said I should have read the cancellation policy.”

Owner replies to 100% of reviewsprofessional tone11 repeat customers

Top Rated

4.7 stars from 31+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 31 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Reviews31
Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Boarding

$60–$65/night

Contact

Visit Website+1 519-835-0264Get directions to 19 Owens Wy, Guelph, ON N1L 1B3

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