Deer Park facilities
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Hounds Town - Commack Rd

356 Commack Rd, Deer Park, NY 11729

4.8
522 Google reviews
Outdoor yardSmall dog areaAccepts puppiesReactive breeds OKGroomingOnline booking

Overview

Hounds Town - Commack Rd is a dog daycare and boarding facility in Deer Park, NY offering fully interactive daycare, overnight boarding in luxury suites, and grooming services. The facility differentiates itself through specialized playgroups based on size/temperament, accepts all breeds including reactive dogs, and requires a temperament evaluation. With over 5,000 sq ft of indoor/outdoor space, they provide pack-based play experiences with daily photo updates for clients.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Group play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

Extras

Multi-dog discount — Multiple dog discounts available

What Reviews Say

498 reviews analyzed

The facility is overwhelmingly praised for its high-energy environment that leaves dogs 'happily exhausted' and its friendly, affectionate staff. Customers particularly value the frequent Facebook photo updates and creative themed 'pawtys.' However, a small but significant cluster of reviews warns of strong urine odors and occasional injuries, which management attributes to the 'fully interactive' pack-style play.

Staff
4.9
Dog happiness
4.8
Drop-off / pickup
4.8
Value
4.7
Communication
4.5
Cleanliness
4.2
Facility
4.0
Safety
3.8

People love

Hounds Town Hangover (Tired Dogs)(45)Social Media Updates(32)Themed Events/Parties(15)

Staff shoutouts

Danielle(3 mentions)Holly(8 mentions)Annie(5 mentions)Jamie(4 mentions)

Worth noting

Sanitation and Urine Odor

“The stench of urine in this building is almost unbearable. When I would pick her up at the end of the day, the stench of urine on her was awful.”

Injuries and Lack of Supervision

“One day when I picked her up I saw that she had been attacked by another dog... No one who was watching her seem to notice the attack or the blood.”

Health Issues (Kennel Cough/Pink Eye)

“He also now has pink eye and kennel cough. No complaints about how the staff treated him they seemed great but really unfortunate.”

Hygiene at pickup(6 mentions)

“He was dirty and smelly, and his bed was to the point that we didn’t take it home.”

Weight loss/Dehydration during boarding(2 mentions)

“He was severely dehydrated and was so traumatized he started peeing in his sleep.”

Owner replies to 85% of reviewsAvg response: 3dprofessional tone58 repeat customers

Top Rated

4.8 stars from 522+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 522 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.5/ 5
Amenities6 of 14
Reviews522
Repeat customersNumber of reviews that mention returning or being a regular customer.58

Min puppy age

6 months

Pricing

Boarding

$65–$80/night

Daycare

$33–$40/day

Contact

Visit Website+1 631-522-1322Get directions to 356 Commack Rd, Deer Park, NY 11729

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