Leander facilities
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Hounds Town - Leander

10181 E Crystal Falls Pkwy STE 2, Leander, TX 78641

4.8
79 Google reviews
Cage-freeSmall dog areaReactive breeds OKGroomingOnline booking

Overview

Hounds Town Leander is a dog daycare and boarding facility offering all-day interactive play in specialized playgroups based on size and temperament. Owned by Chris Duncan, a former corporate sales professional turned dog care entrepreneur, the facility features private townhome and luxury suite boarding options, with no breed discrimination policy. Services include dog daycare, overnight boarding, pet spa grooming, and cat boarding.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:$25

Cancellation & Deposits

Holiday surcharge

Care & Play

Group play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months for females, 12 months for males

Extras

Multi-dog discount — Additional dog $40-$100 depending on room type
Senior dog accommodations
Owner operated

What Reviews Say

75 reviews analyzed

Hounds Town Leander receives overwhelmingly positive reviews (71 of 75 are 5-star) with customers praising the friendly staff, clean facility, excellent communication with photo updates, and the positive impact on their dogs' happiness and socialization - including anxious dogs. The main concerns are a single complaint about no outdoor area and an unfounded suspicion of sedation (explained by the 'Hounds Town Hangover' concept). The owner responds professionally to nearly all reviews, demonstrating strong customer engagement.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Communication
5.0
Safety
4.5
Facility
4.5
Value
4.0

People love

Staff friendliness and caring attitude(25)Dog loves attending - high excitement/happiness(20)Facility cleanliness(7)Communication and photo updates(6)Helpful for anxious dogs(5)Hounds Town Hangover (tired, happy dogs)(8)

Staff shoutouts

Chris(4 mentions)LindsaySummer

Worth noting

Dog appeared extremely lethargic/sedated after daycare (customer suspected sedation)

“It almost looked like he was given something to sedate him. He went straight to his bed and did not get up once. He could barely hold his head up when he tried to interact with me.”

No outdoor area - dogs potty in kennels

“There's absolutely NO outdoor area. Not even to potty. When I asked, they informed me that they watch the pups closely but they potty in their kennels!!”

Lack of outdoor space

“There's absolutely NO outdoor area. Not even to potty. When I asked, they informed me that they watch the pups closely but they potty in their kennels!!”

Owner replies to 97% of reviewsprofessional tone35 repeat customers

Top Rated

4.8 stars from 79+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 79 reviews.

At a Glance

Google rating
4.8/ 5
Review scoreInsufficient topic coverage
Amenities5 of 14
Reviews79
Repeat customersNumber of reviews that mention returning or being a regular customer.35

Pricing

Boarding

$55–$100/night

Daycare

$30–$35/day

Contact

Visit Website+1 512-986-7317Get directions to 10181 E Crystal Falls Pkwy STE 2, Leander, TX 78641

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