Unleashed Unlimited

Allegation of racial discrimination during pickup

“they don't return your dog to you in order of arrival - but in order of the owner's race.”

Physical injury during training (E-collar burn)

“they turned theirs up to the point that it burned my golden neck.”

Aggressive handling during evaluation

“The female trainer pulled out a kennel knowing it was too small for him and basically shoved him in there very forcefully.”

E-collar/Shock collar intensity(4 mentions)

“He shocked her four times in a row until she was so scared she climbed up my legs into my arms.”

Communication/Responsiveness issues(3 mentions)

“I called a few times and waited a couple of weeks, still no response.”

Booking/Reservation errors(2 mentions)

“I showed up to drop off my dog and was told I had no reservation. This is after I called and confirmed availability.”