Hounds Town Metro Detroit
hounds town1135 Rochester Rd, Troy, MI 48083
Overview
Hounds Town Metro Detroit is a highly-rated (4.9 stars) dog daycare and boarding facility in Troy, MI offering all-day play in a natural pack environment with specialized playgroups based on size and temperament. The 11,000 sq ft facility provides cage-free boarding in themed suites, dog daycare, cat boarding (Purrington Villas), pet taxi, and grooming services, with a focus on inclusive dog care including reactive breeds and small dog areas.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
373 reviews analyzedHounds Town Metro Detroit is an exceptional dog daycare and boarding facility with an overwhelmingly positive reputation. The staff, particularly Travis, Dominic, and Stephanie, receive consistent praise for their genuine love of dogs, professionalism, and careful attention to matching dogs by size and temperament. Customers rave about the excellent communication through daily photos and a private Facebook group, the clean facility, and the noticeable happiness of dogs returning 'exhausted and happy.' Minor complaints include the lack of live webcams and no outdoor area (which management is addressing), plus isolated incidents regarding package policies and holiday communication. The owner actively responds to all reviews, including negative ones, with professional and warm responses. This is clearly a top-tier facility in the Metro Detroit area with an extremely loyal customer base.
People love
Staff shoutouts
Worth noting
Kennel cough infection reported by one customer
“My dog went in very healthy. 2 days later he starts sneezing... I found out he had kennel cough.”
Package expiration policy confusion and poor customer service
“The packages I bought expired, despite one of their employees explicitly telling me 'they don't expire' when I asked when purchasing.”
Holiday period communication failures and organizational issues
“I did not get the same communication at all. I received one email over the 4 day period and zero photos. I emailed 3 times asking for a photo and an update and received nothing back.”
No live webcam access(3 mentions)
“The only reason of 4 out of 5 and why this is our second option of daycare is because they do not have cameras.”
No outdoor play area(3 mentions)
“One thing I do wish is if they had an outdoor area for the dogs as well.”
Package expiration policy
“The packages I bought expired, despite one of their employees explicitly telling me 'they don't expire' when I asked when purchasing.”
Top Rated
4.9 stars from 389+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 389 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$55–$80/night
Daycare
$28–$34/day
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