K9 Club

Worker aggressively handled dog - shoved into wall and yanked with leash

“I saw a worker there shove my dog into a wall, put a rope leash on her and yank her aggressively multiple times, majorly overcorrecting a nonexistent issue.”

Custody dispute - unauthorized person allowed to remove dog, police called

“The k9 club and management allowed someone who did NOT own my dog; to take my name off the account... When I attempted to pick up my dog; they called the police.... Preventing me from taking the custody back of my dog Moose.”

Dog seriously ill for 6+ hours without contacting owner, exposed to other dogs

“The dog became ill at lunch with vomiting and bloody diarrhea. Instead of contacting her they let the dog go play with other dogs not knowing what was wrong with her. The dog was sick for 6 plus hours.”

Alleged breed discrimination against pit bull type dogs

“After reading reviews I've come to the conclusion k9klub simply don't want any Pit bull type breeds there. My dog is an American Bully and resembles a pit.”

Manager was rude about service dog to veteran

“The manager that just answered, the phone needs to be retrained because she doesn't know what the duties of a service dog are... The Person that I literally talked too told Me I couldn't bring a Service Dog to the JOB!!!”

Pricing is high/expensive(5 mentions)

“The pricing is outrageous. This is the most expensive dog daycare in the area and for what they offer it doesn't add up.”

Limited playtime during daycare hours

“The lady said that the dogs get four 35 minute play groups a day. Huh?! My dog is there for 8 hours and he only gets to go out for 2?”

Communication about procedures lacking

“Communication is lacking- I had just registered my dog there and no one mentioned any procedures on the phone. Namely that drop off was curbside.”