Hunt Club Boarding Kennel and Cattery

Dog returned with bloody/injured face after grooming

“So I can't go into full depth about how HORRIFIC, my and my wifey's experience just was!! But I'll post exactly what my dog looked like after picking HIM UP FIVE HOURS LATER!!”

Dogs left in unsanitary conditions - urine/feces smell, dirty coats

“Their paws were wet and the smell was disgusting. They smelled like if they have been laying on urine and feces for the entire stay.”

Dog injured (limping, bloody paw) during boarding - possible neglect

“When we picked him up he did not seem right when he got home. He was limping and looked so out of sorts.”

Medication not properly administered

“We sent just enough for the days he would be there. Over half the pills were left in the bottle which means that he only received maybe 1 days worth of his meds.”

Poor communication and unreturned calls(4 mentions)

“We have tried calling to speak with the manager on three occasions. Each time we were told she would call back but this never happened.”

Organization issues - lost items, forgotten services, scheduling errors(4 mentions)

“They misplaced my dogs personal items and they forgot to feed 1 of my dogs for 1 whole day.”

Muddy/unpaved parking and entrance area

“Just wish the front entrance and parking areas were paved, it's always muddy.”

Hidden fees or pricing confusion(2 mentions)

“We paid extra for daily one-on-one walking, but go no verification that this happened--just a charge on our receipt.”