HyPet Hotel
3156 Lenworth Dr, Mississauga, ON L4X 2G1
Overview
HyPet Hotel is a dog boarding and daycare facility located in Mississauga, Ontario offering boarding, daycare, and grooming services. They advertise both indoor and outdoor play areas with customized care for each guest, and operate daily from 7:30 AM to 7:45 PM. The facility features Presidential Suites for boarding and appears to have a photo gallery showcasing their premises and happy dogs.
Amenities & Policies
What Reviews Say
51 reviews analyzedHyPet Hotel is highly regarded for its luxury-tier facilities, including spacious suites with human-sized beds and 24/7 camera access. Customers consistently praise the high volume of daily photo and video updates, which provide significant peace of mind. While the vast majority of feedback is glowing, there is a severe outlier review alleging medical negligence and a complaint regarding the lack of a direct phone line for customer service.
People love
Worth noting
Severe medical neglect and misdiagnosis allegation
“My dog stayed here for 10 days, and when I picked him up, he was a bloodied little puppy. To avoid liability, they misdiagnosed him... as having 95% oral cancer.”
Lack of accessible phone communication
“They don't have a phone number to be contacted, only email. I sent an email and was told that they would respond in 48 hours... never received a reply.”
Communication accessibility
“Is it possible to trust a place that does not provide a phone number to its customers?”
Top Rated
4.5 stars from 51+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 51 reviews.
At a Glance
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