London facilities
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Jeve's Pet Care Inc.

236 Greenwood Ave, London, ON N6J 3G4

4.9
111 Google reviews
Medication adminGroomingTraining

Overview

Jeve's Pet Care Inc. is a pet care service provider in London, Ontario operating since 2005. They offer in-home boarding (pets stay in the owner's home) and dog walking/pet visits rather than traditional facility-based boarding. Services include grooming, training, pet transport, medication administration, and pet-friendly housekeeping. The team is licensed, insured, bonded, and trained in pet first aid and CPR.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Feeding policy:Owner provides food

Extras

Multi-dog discount — 2 pets included at no extra cost
Owner operated

What Reviews Say

111 reviews analyzed

Jeve's Pet Care Inc. maintains an exceptional 97% five-star rating across 111 reviews, with overwhelmingly positive feedback highlighting their compassionate staff, excellent communication through daily photo/text updates, and reliable in-home pet care services. The few negative reviews (3 total) focus on isolated incidents: a 2013 dog walking safety concern, a 2022 email communication failure, and a 2024 housekeeping service dispute - all of which received professional owner responses. The business excels at building long-term client relationships, with many customers using their services for years and recommending them enthusiastically. Their in-home grooming, pet sitting, dog walking, and even house cleaning services are praised for professionalism, flexibility, and genuine love for animals.

Staff
4.9
Cleanliness
4.9
Communication
4.9
Dog happiness
4.8
Safety
4.7
Value
4.6

People love

Exceptional staff compassion and animal handling(45)Excellent communication and updates (photos, messages)(38)Reliability and trustworthiness(35)Long-term relationships and repeat business(28)Flexibility and accommodating last-minute requests(15)Professional and organized administration(12)

Staff shoutouts

Jeve(52 mentions)Lauren(6 mentions)Nicole(5 mentions)Winnie(4 mentions)Andrea(4 mentions)Kate(2 mentions)Chris(3 mentions)Leah(2 mentions)Nina(2 mentions)MilaLisaMiriamBrittaRosy

Worth noting

Rudeness/unprofessionalism during dog walking service

“I found Jeve to be rude and unprofessional.”

Communication breakdown leading to missed booking

“After a couple of emails to book it, I never heard back.”

Employee capability/safety concerns with large dog

“Jeve stated that my dog pulling on his leash was a safety issue for his dog walker.”

Communication issues (isolated incidents)(2 mentions)

“After a couple of emails to book it, I never heard back.”

Service limitations or scope issues

“The owner doesn't take responsibility for himself or employees.”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone47 repeat customers

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.47

Pricing

Boarding

$109/night

Daycare

$26–$33/day

Contact

Visit Website+1 519-854-5383Get directions to 236 Greenwood Ave, London, ON N6J 3G4

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