New Braunfels facilities
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Jin's Bed & Biscuits Pet Resort

4733 TX-46 West, New Braunfels, TX 78132

4.9
45 Google reviews
Outdoor yardClimate controlled

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Mon - Wed8am - 4pm; Thu8am - 12 Noon; Fri8am - 4pm; Sat8am - 12 Noon
Pick-up hours:SunPick-ups ONLY: 12 Noon - 1pm (Special Fee)
Late pick-up fee:Special Fee

Safety & Emergency

Fire safety system

Extras

Owner operated

What Reviews Say

24 reviews analyzed

Jin's Bed & Biscuits Pet Resort receives overwhelmingly positive feedback for caring staff, clean and spacious facilities, happy dogs, and reliable boarding experiences. One review reports a poor phone interaction and lack of availability. No owner responses were provided.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0

People love

Caring staff and owner(15)Clean facility and positive service(7)Dogs are happy and well cared for(7)Repeat customer intent(6)Spacious, clean facility(5)

Staff shoutouts

Elise(11 mentions)Marcie(3 mentions)

Worth noting

Reportedly interruptive phone interaction

“The lady that spoke on the phone didn’t let me finish a single sentence before answering what she thought my question was going to be.”

Availability constraint and resulting customer frustration

“They are obviously too busy, so I wouldn’t waste any time even calling this place.”

Phone communication and availability

“The most useful piece of information I got was when she interrupted my question to frantically inform me that they are “fully booked through September.””

Top Rated

4.9 stars from 45+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 45 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Reviews45
Repeat customersNumber of reviews that mention returning or being a regular customer.10

Pricing

Contact facility for pricing

Contact

Visit Website+1 830-625-7387Get directions to 4733 TX-46 West, New Braunfels, TX 78132

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