Hanover facilities
🐕

K9 To 5

14 Hanover St, Hanover, MA 02339

4.5
17 Google reviews
Cage-freeClimate controlled

Overview

K-9 to 5 is a dog daycare and boarding facility in Hanover, MA operating since 2013 and under new ownership (Chris and Amanda) since April 2024. They offer daycare and boarding services with a focus on safe, nurturing environment with flexible scheduling and supervised play. The facility has a client portal for account management.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:07:00 am – 06:00 pm
Pick-up hours:07:00 am – 06:00 pm
Billing method:Per 24h

Cancellation & Deposits

Care & Play

Group play
Comfort items allowed

Extras

Owner operated

What Reviews Say

17 reviews analyzed

K9 To 5 enjoys overwhelmingly positive reviews with 14 of 17 reviews giving 5 stars. Dogs are described as excited to attend, with multiple long-term customers (up to 7 years) praising the caring staff (Chris, Amanda, Tim, Diane). The two 1-star reviews raise concerns about new ownership experience and a possible negative staff interaction, but these appear to be isolated incidents in an otherwise highly satisfied customer base. Value is frequently praised as 'great and cheap' with excellent service.

Dog happiness
5.0
Staff
4.9
Value
4.8
Communication
4.7
Safety
4.5
Facility
4.5

People love

Dogs excited to attend daycare(8)Long-term customer loyalty (years)(7)Staff caring and friendly(6)Dogs improved behavior at home(2)Flexible scheduling/accommodating(2)

Staff shoutouts

Chris(6 mentions)Amanda(4 mentions)Tim(2 mentions)Diane(2 mentions)

Worth noting

Potential negative staff interaction causing dog fear

“she started shaking and almost jumped into my arms which is a very unusual reaction for her”

New owner experience questioned - 'winging it with no experience'

“New owner is just winging it and has no experience in this industry”

Staff experience concerns under new ownership

“New owner is just winging it and has no experience in this industry, he also fired the only consistent employee they had for the past 5 years after the previous owners left”

Dog showing fear toward staff member

“she was a bit hesitant when she saw a male who works there and when were dropping her off today she started shaking and almost jumped into my arms”

At a Glance

Google rating
4.5/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Reviews17
Repeat customersNumber of reviews that mention returning or being a regular customer.10

Pricing

Contact facility for pricing

Contact

Visit Website+1 781-826-9525Get directions to 14 Hanover St, Hanover, MA 02339

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Hanover

🐕

Lakeside Pet Resort

Hanover, PA

4.7· 75 reviews
Staff overnightOutdoor yardMedication adminGroomingClimate controlled+2 more

From $35/night

View Details
🐕

Tails In Trails Pet Resort

Hanover, ON

4.7· 55 reviews
Cage-freeOutdoor yardGrooming

Contact for pricing

View Details
🐕

Laurel Hill Kennels

Hanover, PA

4.6· 49 reviews
Outdoor yardReactive breeds OKMedication adminGroomingClimate controlled

From $20/night

View Details