Kelowna Pet Resort
1301 Glenmore Rd N, Kelowna, BC V1V 2C6
Overview
Kelowna Pet Resort is a family-owned, climate-controlled facility offering luxury boarding for dogs and cats with separate amenities like the 'Cat’s Meow Motel' and 'Big Dog Barn,' doggy daycare (including small dog and mixed-group programs), grooming, and training services. They provide outdoor play areas, a summer pool, medication administration (with fees), and require spayed/neutered pets with updated vaccinations (DAP, Bordetella).
Amenities & Policies
Required vaccinations: DAP, Bordetella
What Reviews Say
343 reviews analyzedKelowna Pet Resort is highly regarded for its exceptionally clean, modern facilities and specialized care for both dogs and cats. Customers frequently praise the 'Cats Meow Motel' and the professional, loving nature of the staff, noting that pets often return home calm and happy. While the facility maintains a near-perfect reputation, some friction exists regarding their strict 'calendar day' billing policy and limited daily playtime for boarding dogs compared to daycare guests.
People love
Staff shoutouts
Worth noting
Health monitoring failure (Cat)
“My cat died shortly after his stay... I find it really hard to believe that he went from completely normal to completely not the day we picked him up.”
Limited exercise/playtime for boarders(3 mentions)
“I was very disappointed to learn the dogs only go out for 20-30 minute per day... she was in her cage for nearly the entire time.”
Strict billing/refund policies(3 mentions)
“They require everything up front but if you come home early from a trip good luck trying to get your money back.”
Availability/Booking difficulty(4 mentions)
“Never do they have spots available for daycare is my only issue.”
Top Rated
4.8 stars from 343+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 343 reviews.
At a Glance
Min puppy age
3 months
Pricing
Contact facility for pricing
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