Woofy World Kennels & Daycare
4845 Frost Cresent, Kelowna, BC V1W 4M3
Overview
Woofy World Kennels & Daycare is a family-owned dog boarding and daycare facility in Kelowna's Mission neighbourhood, operated by Marcel (owner) and Juliana (manager) since 2006. The facility features climate-controlled indoor kennels with separate areas for small and large dogs, outdoor play spaces, and offers additional services including grooming and birthday parties. Long-term stay discounts of up to 20% are available, and the facility accommodates special dietary needs including raw food diets.
Amenities & Policies
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
96 reviews analyzedWoofy World receives high praise from a loyal base of repeat customers who highlight the staff's friendliness and the visible excitement dogs show during drop-off. However, the facility faces extremely serious allegations regarding safety protocols, including a severe dog attack caused by mixing sizes and a tragic instance of medical neglect. While many find the environment clean and professional, the owner's defensive response tone to critical incidents suggests a significant gap in conflict resolution and accountability.
People love
Staff shoutouts
Worth noting
Severe injury/attack due to mixing large and small dogs
โMy 25lb Jack Russell was attacked by an 85lb Giant Schnauzer... the small dog enclosure is NEVER used for large dogs and yet on this day it was?โ
Medical neglect of special needs pet leading to death
โHe only had one eye... he was neglected while he was at Woofy World... we have to put our dog down on August 19th due to complications.โ
Allegations of shock collar use
โThis organization uses shock collars and lies about their use to owners.โ
Unattended dogs in outdoor yards
โThey leave up to a dozen large dogs outside in a small yard UNATTENDED constantly. Not a single person with them.โ
Kennel Cough/Illness(3 mentions)
โShe was diagnosed with pneumonia... they didn't call anyone because they didn't notice anything wrong with her!โ
Financial/Reimbursement disputes(2 mentions)
โMonday has come and gone, and not surprisingly, no e-transfer and no follow-up by owner.โ
Barking/Noise complaints from staff(2 mentions)
โLady at the front told me not to bring my dog... unless I bring him with a bark collar.โ
At a Glance
Pricing
Boarding
$53/night
Daycare
$38/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Kelowna
Bark n' Fly Dog Daycare and Boarding
Kelowna, BC
From $48/night
View DetailsKelowna Pet Resort
Kelowna, BC
Contact for pricing
View DetailsDogsters Day Camp & In Home Boarding
Kelowna, BC
Contact for pricing
View Details