Kinetic Pet Grooming and Day Care

Physical injuries during grooming (cuts/gashes)

“they cut my dog during a groom and didn’t tell me and when I came back to confront them about the gash they were unapologetic and defensive... vet ended up giving her 3 stitches.”

Allegations of rough handling/screaming at pets

“this person grabbed her by the chin hair, yanked her head back to face her and screamed 'stop that!' So loud I heard it through the closed door.”

Uneven or poor quality grooming cuts(6 mentions)

“my dog was returned completely shaved, uneven, and patchy, with areas not even touched.”

Defensive or combative owner responses(5 mentions)

“instead of listening, they insulted my intelligence... they showed no understanding of my concerns and were combative.”

Refusal to perform specific services (Anal glands/Hand stripping)(3 mentions)

“the lame excuse that my dogs glands were impacted and she need to be brought to a vet 'like now' is laughable.”