Klub K9 Play Center

Unreported injuries (limping/gashes)

“my dog came back with a paw injury and was limping, and no one at the center even noticed or told me about it.”

Lack of intervention in bullying/humping

“My dog was humped by another dog many times and the staff never intervened... they actually means they don’t want to be any responsible.”

Deflecting responsibility for medical costs

“the owner goes, 'your dog bit another dog on the ear and now he needs surgery. You’re going to have to pay for it.'”

Judgmental/Rude Management(5 mentions)

“Came for an evaluation but just got judged as a dog owner. All the judgement, smirk, and gloat were NOTICEABLE.”

Poor Webcam Quality(3 mentions)

“Web cams aren't as nice... poor video quality (jerky, more like frequent postcards instead of video).”

Strict/Inflexible Policies(4 mentions)

“Mike may be a bit on the strict side, e.g. drop off times and how he runs the place.”